About us:

Entripy is Canada’s leader for custom printed apparel,uniforms and promotional items. With screen printing, digital printing andembroidery all done in-house, Entripy delivers custom branded solutions forcompanies and organizations across Canada looking to “put their logo on it”.Proudly Canadian, Entripy’s use of proprietary technology allows the company tooffer one of the fastest turnaround times, on demand production and aneffortless fulfillment process unmatched within the industry. Entripy is a certifiedmember of the Canadian Aboriginal and Minority Supplier Council (CAMSC).

We are headquartered in a vertically integrated 40,000 plussquare foot state-of-the‑art facility in Oakville, Ontario. Ourtechnology-focused and vertically-integrated operations allow us to provideclients with superior speed, quality, convenience and pricing. We are Canada’sleader in custom branded apparel, but we are just scratching the surface of ourpotential.

Job Summary:

The Sales and Solutions Coordinator plays a critical rolesupporting the sales team and sits at the centre of the customer experience —managing orders from first inquiry through final approval, into production, andout the door on time. This role involves coordinating sales processes, managingcustomer inquiries, preparing quotes, and developing tailored solutions to meetcustomer needs. It requires someone with strong communication skills who cankeep customers informed and cross-functional teams aligned, combined withpractical project management instincts to juggle multiple orders, buildwork-back timelines, and anticipate risks before they impact deadlines. Theideal candidate is equally comfortable communicating with customers andnavigating internal systems,



with a sharp eye for detail and the ability tokeep multiple orders moving simultaneously to ensure overall clientsatisfaction.

Location: In Office; Monday to Friday
Salary Range: $55,000 - $65,000/year based on experience

Responsibilities:

- Manage the fullorder lifecycle from intake to delivery — gathering customer requirements,coordinating artwork and proofs, facilitating approval rounds, enteringconfirmed orders into Microsoft Dynamics, and driving each order to on-timecompletion.
- Serve as theprimary point of contact for customers throughout the order process — providingproactive status updates, answering questions clearly, and resolving issuesquickly and professionally.
- Coordinate acrossinternal production, design, and sales teams — building work-back schedules,tracking milestones, and communicating changes so nothing falls through thecracks.
- Request, review,and relay proofs between internal teams and customers, ensuring accuracy andclarity before sign-off.
- Source productsoutside Entripy's standard catalogue to meet specific customer needs, includingobtaining supplier pricing and confirming lead times.
- Maintain accurateorder records and status updates within the ERP system.
- Anticipate risks totimelines and flag them early, working with production and vendors to keeporders on track.




- Identifyopportunities to improve order flow, communication, and coordination processes.

Skills and Qualifications:

- Excellent writtenand verbal communication skills — able to keep customers informed, coordinateacross internal teams, and manage difficult conversations with confidence andprofessionalism.
- StrongOrganizational skills — comfortable managing multiple orders simultaneously,building and tracking timelines, and keeping cross-functional stakeholdersaligned.
- 2+ years ofexperience in order processing, sales coordination, project coordination, or arelated role.
- Experience withMicrosoft Dynamics ERP or a similar order management system.
- Strong attention todetail and accuracy in data entry.
- Strongproblem-solving instincts and ability to think one step ahead.
- Ability tomultitask and prioritize in a fast‑paced, deadline-driven environment.
- Proficiency inMicrosoft Office Suite (Excel, Outlook, Word).

Benefits:

- Medical/Dental benefits aftersuccessful completion of probation period
- Employee Discounts(so you can rock your personalized attire)
- Casual dress (leaveyour business gear at home)
- Fun social events(we work hard and play hard)
- Fitness benefits (wewill help you get your fit on)
- Fantastic location(Mississauga/Oakville border)

Entripy CustomClothing is proud to be an equal prospect workplace and in accordance withthe Accessibility for Ontarians with Disabilities Act 2005, will provideaccommodation throughout the recruitment, selection and assessment process. Inaccordance with Ontario's Employment Standards Act, 2000, Entripy CustomClothing discloses that artificial intelligence (AI) tools may be

📌 Sales and Solutions Coordinator (Oakville)
🏢 Entripy
📍 Oakville