Serve TD Canada Trust customers in Prescott, Ontario, as a Personal Banking Associate focused on financial guidance and service transactions.

This branch role supports customers with everyday banking needs, new accounts, investment advice, and banking solutions. You will provide day-to-day advice, resolve problems, and guide customers to appropriate staff or internal Bank partners. The position also emphasizes digital education, accurate documentation, and compliant processes.

Key Responsibilities:

• Engage customers through advice, transactions, and problem resolution
• Guide customers toward appropriate banking contacts and solutions
• Educate customers about mobile, ATM,
  
  
  
  and online banking
• Support scheduled cash and non-cash frontline transactions
• Recommend operational improvements and complete business processes accurately

Requirements:

• High School diploma and one year of relevant experience
• Investment Funds Canada certification within 90 days
• Proficiency with Microsoft Office, branch software, and internet
• Knowledge of banking solutions and processes
• Solid communication, organization, planning, and time management skills

Bring customer experience, banking knowledge, digital education, and sound judgement to TD Canada Trust customers in Prescott.