FedEx is looking for an Operations Administrator II to join their team at the Saint-Laurent, Quebec facility located at 6415 Cote de Liesse. This is a full-time position within the Facility Operations division of Federal Express Corporation Canada, offering an opportunity to work at the heart of one of Canada's most recognized logistics networks.In this role, you'll be the first point of contact for customers while also keeping operations running smoothly behind the scenes. From records management and quality assurance to handling damaged parcels and coordinating linehaul activity, the day-to-day work is varied, fast-paced, and essential to on-time delivery performance.About the Role: Operations Administrator IIThe Operations Administrator II is responsible for performing clerical and administrative functions across hub and station operational areas. This includes supporting linehaul operations, maintaining records management systems, contributing to quality assurance processes, and delivering front-line customer service. You'll also tend to damaged and incorrectly addressed packages in a timely manner to help optimize delivery timelines.Given the bilingual nature of the Quebec workplace, candidates residing in Quebec must be fluent in both French and English. The role requires strong attention to detail, the ability to manage shifting priorities, and a professional approach when interacting with customers and colleagues alike.



Shift details will be confirmed upon hiring.Benefits and SalaryFedEx Canada offers a full-time regular employment position with the stability and reputation of a globally recognized logistics company. While specific compensation details were not listed in this posting, FedEx is known for offering competitive pay and benefits packages to its Canadian employees. For precise compensation information, candidates are encouraged to inquire during the recruitment process.Job DetailsJob Type: Full-Time, RegularCompany: Federal Express Corporation CanadaLocation: 6415 Cote de Liesse, Saint-Laurent, QC H4T 1E5ResponsibilitiesThe Operations Administrator II plays a key role in keeping the hub and station running efficiently. Strong administrative follow-through and clear communication are central to success in this position.Perform clerical and administrative functions across all hub and station operational areas, including linehaul and quality assuranceServe as the first point of contact for customers, handling a variety of inquiries with professionalism and efficiencyProcess damaged and incorrectly addressed packages in a timely manner to minimize delivery delaysManage records in accordance with company standards across all assigned operational areasSupport quality assurance activities as required within the hub and station environmentHandle data entry and review using general business tools including typing,



phone, copier, and faxUse Microsoft Office software and web-based applications to complete daily assignments and reportingManage multiple tasks and shifting priorities while maintaining high accuracy and attention to detail in a fast-paced environmentRequirements / SkillsFedEx is looking for a candidate who brings solid administrative and customer service experience to the table, ideally with exposure to a dock operations or distribution centre setting. The ideal person is organized, tech-savvy, and comfortable juggling competing priorities without losing focus on accuracy or professionalism.High School Diploma or GED is required for this positionTwo (2) years of customer service, clerical, or related experience required; experience in a dock operations or distribution centre setting is preferredGeneral business skills including typing, data entry and review, and use of phone, copier, and faxMicrosoft Office proficiency and comfort with web-based applicationsCustomer service skills to respond effectively and professionally to a range of requestsTime management, organizational, and multi-tasking abilities suited to a fast-paced environment with changing prioritiesBilingualism in French and English is required for candidates residing in QuebecTwo (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred. General business skills such as typing; data entry and review; and use of phone, copier and fax.

📌 Operations Administrator Ii (Montreal)
🏢 Federal Express Corporation Canada
📍 Montreal