Lead bilingual recovery operations at ESC using Quebec process expertise, legislation knowledge, and customer-focused problem solving. This is a permanent, full time vacancy.As Bilingual Team Lead, Recovery, you will guide Recovery Representatives while performing recovery services for ESC customers. Reporting to the Recovery Manager, you will resolve complex issues, support development, and help deliver compliant service. French and English proficiency is essential.Key Responsibilities:Provide technical leadership and recovery subject matter expertiseResolve escalated complaints and complex customer inquiriesAssign workflows and supervise team members when requiredResearch policies and legislation for complex transactionsTrain, coach, and support employees through changeRequirements:Post-secondary education and at least three years' relevant experienceSpoken and written French and English fluencyStrong knowledge of Quebec recovery processes and legislationExpertise in repossession and liquidation of movable assetsStrong judgment, organization, and decision-making skillsApply your bilingual leadership, Quebec recovery expertise, and legislation knowledge to support ESC customers and Recovery Representatives.

📌 Bilingual Recovery Team Lead (Toronto)
🏢 ESC Corporate Services
📍 Toronto