- Experience with Enterprise Certificate Lifecycle Management (CLM) platforms
- Strong understanding of PKI concepts and certificate lifecycle processes
- Hands-on experience with SSL/TLS certificate management
- Experience with Microsoft ADCS
- Knowledge of ACMEv2 enrollment and renewal workflows
- Experience managing Windows Certificate Store / CAPI
- Experience with REST API integrations
- Proficiency in PowerShell scripting
Preferred
- Experience with CyberArk Certificate Manager SaaS| Venafi| Keyfactor| DigiCert Trust Lifecycle Manager| AppViewX| or similar enterprise CLM platforms
- Kubernetes cert-manager
- Azure Key Vault
- AWS ACM / KMS
- OpenSSL| keytool| and certificate troubleshooting utilities
- Python or Bash scripting
- Enterprise monitoring tools such as Splunk| Dynatrace| Prometheus| Grafana| or equivalent
Operational Support Expectations
- Provide 8x5 operational support with participation in 24x7 on-call / follow-the-sun support rotation when required.
- Support P1P4 incident management and major incident bridge activities.
- Perform Root Cause Analysis (RCA) and contribute to problem management remediation plans.
- Maintain operational runbooks| SOPs| and knowledge base documentation.
Preferred Certifications
- CyberArk Sentry Certificate Manager (preferred)
- Venafi Certified Skilled
- Microsoft Certified: Windows Server / Identity
- Certified Kubernetes Administrator (CKA) (nice to have)
- ITIL v4 Foundation