Customer service expertise powers this Account Manager position with Calgary Sports and Entertainment Corporation in Calgary. Support clients, fans, and Season Ticket Members.The Account Manager Customer Service responds to inquiries and concerns while prioritizing client satisfaction. Responsibilities include managing season ticket and game packs, conducting outbound calls, and maintaining positive client relationships. You will support renewal campaigns, ticket operations, and event sales across Scotiabank Saddledome and McMahon Stadium.Key Responsibilities:Resolve customer questions, requests, concerns,



and feedback within 24 business hoursManage inbound emails and calls using FAQs and problem solvingMaintain Season Ticket Member relationships through multiple channelsLead annual Season Ticket Member renewal campaign executionTrack relationships and touchpoints using CRM toolsRequirements:Minimum one to two years of customer service experienceExceptional telephone manner and positive attitudeStrong written and verbal communication skillsAbility to multitask, work under pressure, and meet deadlinesIntermediate to advanced Microsoft platform skills considered an assetBring customer service, CRM, communication, and relationship management skills to Calgary Sports and Entertainment Corporation's Account Manager team.

📌 Customer Service Account Manager (Calgary)
🏢 Calgary Sports and Entertainment
📍 Calgary