Lead merchant launches and integrations at GoBolt from its Downtown Toronto office, using structured project management and customer communication skills.

As Project Manager supporting Customer Success and Account Management, you will deliver cross-functional merchant projects from planning through post-launch monitoring. You will coordinate Operations, Engineering, Product, Finance, Warehouse Fulfillment, and Transportation teams. The work includes onboarding, service expansions, process changes, and operational improvements.

Key Responsibilities:

- Lead end-to-end merchant onboarding, launches, integrations, and process changes
- Define scope, timelines, milestones, dependencies, and project resourcing
- Coordinate internal workstreams before merchant go-live
- Track service levels, KPIs,



and corrective action plans
- Provide regular updates to merchants and internal leadership

Requirements:

- Active Project Management Professional certification in valuable standing
- Three or more years managing cross-functional client projects
- Experience with Asana, Jira, Smartsheet, or similar tools
- Strong scope, scheduling, risk, and change control skills
- Excellent communication, organization, and data skills

Apply project leadership, merchant communication, and cross-functional coordination to deliver reliable customer success outcomes at GoBolt.

📌 Customer Success Project Manager (Toronto)
🏢 GoBolt
📍 Toronto