Job SummaryThis position is responsible for collections of past due invoices that are related to their assigned customers, working with internal team members to resolve customer’s questions and concerns.

Job Description
Key Accountabilities:Monitors the firm’s accounts receivable report and identify overdue accounts.
Sends statement of account to customers.
Contacts customers with overdue accounts and attempt to collect the overdue amount.
Helps customers with any issues or concerns they might have regarding their account.
Works with Billing and Operations teams to resolve any billing or operations issues.
Enters adjustments in the systems for all requested credit memos and deducted chargebacks.
Reviews past due accounts with operations teams, Dir of Credit or AR Manager monthly to discuss customer issues and overdue payments.
Maintains records of contacting customers with delinquent accounts and any customer/operations communications.
Ensures all customer contact information are correct in the system including names, emails and phone number.
Uses internet searches and other tools to try to locate customers who have moved or changed personnel.
Fills out customer forms that require payment, contact information, and provide forms as needed (W9, banking, insurance, etc.)Uploads invoices and download POs from customer selected customer’s portals.
Checks customers POs to make sure we have enough funds and request new POs when needed.
Reports any customers with major disputes/issues that are refusing to pay to be reserved.
Runs aging detail reports and analyze DSO status of customersForwards Credit applications to customers for completionForward Non-Disclosure Agreements, Code of Conduct and Supplier Acknowledgement forms to Management for TK Legal department to review.
Process credit card payments.




Meets TKMNA Employee Attributes / CompetenciesThe above is intended to describe the general content of and requirement for the performance of this job. It is not to be interpreted as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:
Minimum

Requirements:
3 – 5 years in accounting or equivalent work experienceProficient mathematical skills, excellent analytical and problem-solving skillsFamiliarity with Financial Management softwareExcellent organizational skills with a high attention to detailsHighly proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)Ability to manage multiple tasks concurrently to ensure weekly and monthly deadlines are metExcellent communication – both verbal and writtenAbility to work collaboratively with teams internal or external to departmentPreferred

Requirements:
Bachelor’s degree in accountingJob CompensationCompensation up to $60k based on experienceBenefits OverviewWe offer competitive company benefits to eligible positions, such as:Medical, Dental, Vision InsuranceLife Insurance and DisabilityVoluntary Wellness Programs401(k) or RRSP programs with Company MatchPaid Vacation and HolidaysTuition ReimbursementAnd moreBenefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.




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TK does not ask, solicit, or accept any monies in any form from candidates, job applicants, or potential jobseekers, who have applied to or wish to apply to TK, whether online or otherwise as a pre-employment requirement. TK bears no responsibility for money being deposited/withdrawn therefrom in response to such fake offers.
Equal opportunity employer, including people with disabilities and veterans.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. For those requiring assistance completing the application or the application process and request information relating to the need for accommodation, please contact [email protected].
TK does not:1. Send job offers from free email services like Gmail, Rediffmail, Yahoo mail, etc.;2. Request payment of any kind from prospective jobseekers or candidates for employment;3. Authorize anyone to collect money or agree to any monetary arrangement in return for a job at TK;4. Send checks to job seekers; or5. Make job offers through third parties. In the event TK uses qualified recruitment services through a third party, offers are always made directly by TK and no

📌 Collections Representative (Windsor)
🏢 tk accelis Supply Chain Solutions 3PL Canada
📍 Windsor