Lead GreyOwl’s Canadian operations with technology-enabled service delivery, scalable processes, and accountability across a diverse North American business.

As Vice President, Operations or COO, you will direct day-to-day operations for GreyOwl, an Onni Group technology subsidiary. You will assess workflows, strengthen managed-services delivery, and build operating structures supporting growth. The mandate combines strategy, execution, financial oversight, and people leadership.

Key Responsibilities:

- Lead operational functions, teams, resources, and processes
- Build scalable systems, processes, metrics, and dashboards
- Champion automation, AI, and practical technology innovation
- Strengthen Help Desk, managed services, and field support




- Translate growth objectives into operational plans and priorities

Requirements:

- Significant progressive leadership experience overseeing complex service operations
- Managed Services and recurring service-delivery experience
- Technology-enabled operations and process automation experience
- Financial acumen covering budgets, forecasts, margins, and resource planning
- Robust communication, judgment, execution, and people-development capabilities

Bring operational leadership, technology orientation, financial acumen, and execution discipline to GreyOwl’s continued North American growth.

📌 Vice President Operations Technology Services (Vancouver)
🏢 Grey Owl AI
📍 Vancouver