Transform airport operations through integrated planning, Lean principles, and data-driven decisions at Toronto Pearson. This position advances efficiency, resilience, and capacity. As Manager, Operational Modernization, you will lead a portfolio supporting the multi-year modernization roadmap. You will work with operational leaders, corporate partners, readiness teams, and external stakeholders. The position focuses on operating plans, scenario-based planning, constraints, capacity risks, service impacts, and practical mitigation strategies across complex airport functions. Key Responsibilities:

Lead cross-functional continuous improvement and modernization initiatives Develop integrated, scenario-based airport operating plans Identify capacity risks and recommend mitigation strategies Promote Lean principles, innovation,



and operational excellence Engage airlines, vendors, agencies, and research partners Requirements:

Demonstrated success delivering transformation or continuous improvement initiatives Knowledge of terminal, airfield, baggage, and security operations Knowledge of forecasting, resource modelling, and capacity enablement Robust written, verbal, presentation, and change communication skills Bachelor’s degree or equivalent education and relevant experience Use airport transformation, integrated capacity planning, and operational excellence expertise to improve Toronto Pearson’s performance and service standards.

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📌 Airport Operations Transformation Manager (Toronto)
🏢 Toronto Pearson International Airport
📍 Toronto