Sr. Specialist, Coaching & Talent (CAN)

Position Summary (Purpose of job): If you are passionate about helping people leaders become better leaders
- we need you We are looking for team members to join the Employee Care Coaching & Talent team who are customer‑service oriented and enjoy working in a fast‑paced setting, solving problems and improving the employee experience.

When an employee at McKesson needs HR assistance, they often turn to the McKesson Employee Care team. The goal of the Employee Care team is to provide a delightful employee experience as employees seek assistance on HR matters.

In collaboration with HR Business Partners and Centers of Excellence, Employee Care Coaching & Talent team members serve as trusted advisors to leaders, providing expert consultation on complex workforce and talent matters across the enterprise. The role delivers strategic guidance on job‑evaluation and leveling, compensation‑related processes, organizational design/workforce restructuring, talent planning, reduction in force, risk mitigation, leadership effectiveness, performance management and more.

The position independently manages highly sensitive and complex leader inquiries, applies deep HR expertise to influence business outcomes, and partners across HR functions to design and implement scalable solutions that improve the employee experience and strengthen organizational capability. As business consultants, Coaching & Talent team members leverage data, trends, and business insights to proactively identify risks, recommend solutions, and drive continuous improvement across HR programs, processes, and services.

In order to provide a delightful experience, they must:



Be knowledgeable of policies and programs across the enterprise with the ability to coach people leaders consistently and effectively in the management of these policies and programs, Partner, collaborate and align on roles and responsibilities with HR Business Partners and other HR Functions resulting in seamless delivery of service to people leaders, Be able to interface effectively with professionals at all levels, provide strong customer service and consultative interventions to help people leaders effectively lead their teams and deliver effective talent outcomes, Have a good understanding of systems used in HR including Workday, ServiceNow, Power BI and others as determined.

To ensure our people leaders experience the best of HR, we seek team members with client‑facing skills, strong consulting capability, and the ability to influence strategy and outcomes.

Key Responsibilities

1. Strategic HR Consulting – Provide expert consultation to leaders and HR partners on complex workforce talent matters, including: Organizational design and restructuring, Reduction in Force (RIF) planning and execution, Job architecture and leveling, Compensation and pay practice guidance, Leadership effectiveness, Performance management and accountability, Succession planning and talent review, Workforce planning and change management.
2. Complex Case Leadership – Lead the resolution of highly sensitive and business‑critical employee and leader matters requiring interpretation of policy,



assessment of risk, and collaboration with multiple HR stakeholders. Exercise independent judgment and provide recommendations that balance business needs, employee experience, legal considerations, and organizational objectives.
3. Enterprise Partnership & Influence – Develop and maintain strong partnerships with HR Business Partners, Legal, Compensation, Talent Management, Employee Relations and Shared Services. Influence decision making through expertise, credibility, and consultative problem solving while ensuring alignment across HR functions.
4. Program & Process Optimization – Identify trends, root causes, and opportunities for improvement across HR programs and services. Lead initiatives to simplify processes, enhance service delivery, improve knowledge management and increase operational effectiveness.
5. Data-Driven Insights & Risk Mitigation – Analyze workforce data, employee trends, and organizational metrics to identify emerging risks and opportunities. Provide actionable insights and recommendations that support leader decision making and improve organizational outcomes.
6. Capability Building – Design and deliver scalable tools, resources, knowledge articles, coaching methods that enhance leader capability and drive consistent execution of HR processes across the enterprise.
7. Project & Change Leadership – Participate on cross‑functional project teams, serving as a subject‑matter expert and change champion.

Minimum Job Qualifications (Knowledge, Skills, & Abilities)

- Degree or equivalent and typically 7+ years of relevant Human Resources experience
- Advanced expertise in compensation practices, organizational design, reduction in force, and perf

📌 Sr. Specialist, Coaching (Canada)
🏢 McKesson
📍 Canada