Lead customer service and logistics in Mississauga using data-driven dispatch, rate setting, and contract management across East GTA and Simcoe.

As Customer Service and Logistics Manager at Amrize, you will build an effective team and operate logistics as a profit centre. The role covers order fulfillment, truck utilization, transportation relationships, customer account planning, and territory performance. You will support aggregate materials, delivery services, fill importation, recycled materials, and other Amrize product lines.

Key Responsibilities:

- Achieve territory revenue, volume, share, and price objectives
- Build carrier relationships and secure transportation at market rates
- Coach Front End personnel and strengthen customer service
- Improve order entry, dispatch systems,



and plant procedures
- Coordinate sales plans, forecasts, complaints, and safety policies

Requirements:

- Undergraduate degree in business or engineering technology
- Significant industry experience may substitute for a degree
- Construction industry experience preferred
- Experience with Microsoft Office, Google Suite, Jotform, and Qlik Sense
- Willingness to travel 20 percent and follow Amrize safety protocols

Apply logistics leadership, customer service expertise, and market analysis to support Amrize operations across Mississauga, East GTA, and Simcoe.

📌 Customer Service Logistics Manager (Mississauga)
🏢 Amrize
📍 Mississauga