Support Hotel X Toronto with first-level hardware and software troubleshooting while delivering customer-focused service in a hospitality setting.

This IT Support position provides technical assistance across Hotel X Toronto, A Destination By Hyatt Hotel. You will document problems, explain solutions, and escalate complex issues. The work includes installations, updates, user training, records, suppliers, and process improvements.

Key Responsibilities:

- Provide first-level hardware and software support
- Document reported problems and implemented solutions
- Install and update desktops, laptops, printers, and equipment
- Train end users on hardware and applicable software
- Escalate complex or unresolved technical problems

Requirements:

- Pursuing an Information Technology degree or college diploma
- Excellent customer service skills and technical manual comprehension
- Solid written and verbal communication skills
- Microsoft Office and Microsoft Operating Systems knowledge considered an asset
- Ability to lift computers, screens, and printers

Apply technical support, communication, and customer service skills to maintain reliable technology at Hotel X Toronto.

📌 Hotel IT Support Technician (Toronto)
🏢 Hotel X Toronto
📍 Toronto