JOB DETAILS

Job Title: Service Advisor
Company: Volkswagen Midtown Toronto

Job Duties:

- Advise customers on the care of their cars and the value of maintaining their vehicles.
- Scheduling appointments.
- Dealing with customer's inquiries and complaints.
- Follow up with the progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised.
- Handle telephone inquiries regarding work in process and appointments and return phone messages promptly.
- Additional duties as assigned.

What We Look For:

- A great attitude
- Minimum 2 years experience as a Service Advisor is strongly preferred.
- Experience with German/Volkswagen brand is considered an asset.
- Thrives in a fast-paced environment, works well under pressure.
- A valid driver's license and clean drivers' abstract.
- Strong organizational skills.
- Basic computer skills and familiarity with Microsoft Office.




- Strong attention to detail. Friendly and trustworthy individual.
- A desire to achieve the very best in customer service and teamwork.
- Excellent listening skills.
- Problem solver.
- Understanding of CDK would be considered an asset.

What We Offer:

- A solid foundation of customers from over 58 years of business.
- A very competitive compensation plan and health and dental insurance.
- An incredible opportunity for advancement within the organization.
- A leadership team that trains and mentors its staff to ensure success for new team members.
- No Sunday or holiday work, more time for your family.
- A fun place to work

Job Type: Full time

Pay: $50,000.00-$100,000.00 per year

Work Location: In person

📌 Service Advisor (Toronto)
🏢 Midtown Volkswagen
📍 Toronto