Lead client success for Rivercity Tech in Saskatoon, using relationship management and transparent communication with managed IT clients. This senior, client-facing role is office-based.

As Senior Client Success Manager, you will manage B2B relationships for a Saskatchewan managed IT company. You will present business reviews, guide onboarding, manage renewals, and coordinate client needs with internal teams. Technology curiosity matters, while Rivercity Tech will teach the technical side.

Key Responsibilities:

- Build client relationships through calls and in-person visits
- Prepare, present, and follow through on business reviews
- Resolve concerns by coordinating needs with internal teams
- Track client health, renewals, and business changes
- Guide onboarding from kickoff through go-live

Requirements:

- Three-plus years managing B2B client accounts
- Experience in account management or customer success
- Renewal management experience
- Comfort presenting to owners and senior leaders
- Valid driver's license and reliable vehicle

Bring organization, listening, and client communication skills to Rivercity Tech's managed IT relationships in Saskatoon.

📌 Senior Client Success Manager (Saskatoon)
🏢 Rivercity Technology Services
📍 Saskatoon