Lead public services strategy and operations at Lethbridge Public Library while developing teams and advancing community-focused service excellence.

Reporting to the Chief Executive Officer, the Senior Manager: Public Services leads the Library’s public service functions. This senior leader provides strategic direction, operational oversight, and organizational guidance. The position supports planning, delivery, evaluation, and continuous improvement of services.

Key Responsibilities:

- Lead planning and delivery across public service functions
- Develop managers and staff across multiple service areas
- Evaluate services and guide continuous improvement initiatives
- Represent the Library within community and professional sectors




- Assume Acting CEO responsibilities as required

Requirements:

- Experienced leadership in community-focused public services
- Strategic and cooperative approach to organizational leadership
- Ability to build high-performing, accountable teams
- Skilled communication and relationship-building capabilities
- Sound judgment navigating complex issues and priorities

Shape public service excellence through strategic leadership, team development, innovation, and meaningful community impact at Lethbridge Public Library.

📌 Senior Public Services Manager (Lethbridge)
🏢 Lethbridge
📍 Lethbridge