Lead retail sales performance at Michaels in Spruce Grove, Alberta, using customer-focused coaching and operational leadership. Champion engaging customer experiences across the store.

As Sales Manager, you support the Store Manager while leading selling culture, front-end service operations, and day-to-day execution. You guide Customer Experience and ART of Selling behaviors, POS systems, and store standards. Your leadership supports sales and service KPIs, compliance, and operational continuity.

Key Responsibilities:

- Lead adherence to Standard Operating Procedures and Company programs
- Coach selling behaviors, customer service, and team performance
- Provide Manager-on-Duty coverage across store operations
- Oversee POS, Self-Checkout,



and customer transaction support
- Coordinate balloons, birthday parties, and in-store events

Requirements:

- Three or more years of retail leadership experience
- Ability to remain standing and move throughout the store
- Ability to lift, carry, push, and pull merchandise
- Ability to work nights, weekends, and early mornings
- Ability to climb ladders or step stools

Bring retail leadership, customer coaching, and sales execution skills to Michaels Store operations in Spruce Grove, Alberta.

📌 Retail Sales Manager Spruce Grove
🏢 Michaels Stores
📍 Spruce Grove