Highlights of the job

We are hiring a full-time permanent Senior Advisor, Public Engagement position working out of Edmonton, AB.

As the Senior Advisor, Public Engagement, you'll help connect people to the projects that impact their communities. Working on a variety of Electricity Distribution & Transmission Inc. (EDTI) initiatives, you'll develop and deliver engagement strategies that keep stakeholders informed, encourage meaningful dialogue, and support successful project outcomes.

You'll partner with project teams to understand business needs, provide strategic engagement advice, and build plans that meet regulatory requirements and project timelines. Along the way, you'll build relationships with customers, community members, government representatives, media, and regulators, helping to address concerns and navigate complex issues with professionalism and care.

This is a role for someone who enjoys working with people, solving problems, and finding better ways to engage communities. Your work will help strengthen trust, improve customer experience, and ensure stakeholder perspectives are reflected throughout project lifecycles.

We welcome applications from internal and external candidates. EPCOR employees are encouraged to apply using their '@epcor.com' email address to ensure proper consideration of internal seniority.

What you'd be responsible for

- Leading public engagement activities from planning through execution, including community meetings, open houses, stakeholder consultations, notifications, and project communications.
- Working closely with project teams to balance business needs, regulatory requirements, timelines, budgets, and emerging risks.




- Gathering and interpreting research to understand stakeholder perspectives and inform engagement strategies.
- Building relationships with residents, businesses, community organizations, and other stakeholders to foster trust, address concerns, and support project success.
- Turning technical project information into clear, accessible communications that people can easily understand.
- Partnering with colleagues, contractors, and vendors to develop engagement materials and deliver meaningful stakeholder experiences.
- Tracking stakeholder interactions, project activities, and engagement outcomes while maintaining accurate records and reporting.
- Navigating complex or sensitive issues, responding to stakeholder concerns, and helping protect and enhance EPCOR's reputation.
- Using engagement feedback and results to strengthen future plans, support decision-making, and meet regulatory requirements.
- Looking for better ways of working by improving processes, tools, and materials that enhance stakeholder and customer experiences.
- Supporting media response activities and acting as a spokesperson when needed, including participation in an on-call rotation.
- Bringing a collaborative, accountable, and customer-focused approach to work while living EPCOR's values every day.

What's required to be successful

- A degree in Business, Communications, Public Relations, Marketing, Social Sciences,



or a field related to public consultation is required.
- 4+ years of experience in public engagement, stakeholder consultation, or communications.
- Demonstrated experience in developing, leading and executing strategic and effective public/stakeholder engagement plans. Demonstrated ability to summarize results to influence project decisions.
- Strong communications skills and experience in effectively conveying complex, technical information to diverse audiences in presentations and communications materials.
- Experience with customer service, issues management, and conflict resolution.
- Experience managing research, design, printing, and mail/distribution contractors.
- Proven project management and planning skills, including a high degree of comfort in a fast-paced environment where priorities can shift.
- Strong collaboration and relationship building skills with the ability to work with employees at all levels of the organization to recommend appropriate public engagement strategies and tactics.
- Demonstrated understanding of the Alberta Utilities Commission regulatory requirements for transmission projects and stakeholder consultation practices.
- IAP2 certification, knowledge of the utility industry, and understanding of customer experience trends are assets.
- Excellent research, writing and editing skills across print and digital channels.
- Excellent verbal and written communication skills.
- Strong understanding of public engagement and communications fundamentals for projects and initiatives
- Proficiency with Microsoft Office Suite applications (including SharePoint), project management and customer tra

📌 Senior Advisor, Public Engagement (Edmonton)
🏢 EPCOR USA
📍 Edmonton