Support tenants with housing stability at YWCA Toronto’s Elm Centre in Toronto, using crisis intervention and strengths-based counseling. This is full-time contract work.

The Housing Worker assists tenants with maintaining tenancy, accessing community supports, and developing practical skills. Working within feminist and housing first frameworks, you will support women, families, and gender diverse residents. The position addresses trauma, oppression, mental health, and housing concerns.

Key Responsibilities:

- Support tenants in meeting and maintaining tenancy obligations
- Assist intake and move-in orientation processes
- Provide crisis prevention, intervention, and counseling
- Coach conflict resolution and mediation skills
- Explain tenancy rights, referrals, budgets, and payment plans

Requirements:

- Undergraduate degree or equivalent experience considered
- Three to five years in supportive housing direct service
- Experience supporting tenants to maintain housing
- Robust crisis intervention and conflict mediation skills
- Ability to work within feminist, anti-oppression frameworks

Bring housing support, crisis counseling, and tenant advocacy experience to YWCA Elm Centre’s collaborative Toronto services team.

📌 Supportive Housing Worker Toronto
🏢 YWCA
📍 Toronto