If you're a RIBO licensed Personal Lines CSR working in a brokerage, this is a chance to step into a house accounts role focused on service, retention, and relationship management (not heavy sales pressure). We're looking for someone who is detail-oriented, responsive, and thrives in a fast-paced environment.What You'll Be DoingManage and service a book of personal lines house accountsHandle renewals, remarketing, and quoting in line with carrier guidelinesProcess endorsements, policy changes, and client requestsRespond to clients quickly with a strong service mindsetIdentify cross-sell and upsell opportunitiesWork closely with insurers and underwritersSupport Producers and collaborate across the teamMaintain accurate documentation in your BMS (PowerBroker)Must-Haves (You Will Not Be Considered Without These)2+ years of personal lines experience in a brokerageStrong experience with renewals, remarketing,



and servicingWhat We're Looking ForHighly organized and able to manage multiple prioritiesDetail-oriented with a high level of accuracyTeam player who builds strong internal & external relationshipsComfortable in a fast-paced, client-focused environmentPaid vacation + personal daysGrowth opportunities within the brokerageSupportive, team-oriented cultureThis position is currently vacant and open to qualified applicants.AI Disclosure StatementWe use AI‐enabled tools to help screen, assess, and/or select applicants for this role (e.G., skills matching and interview scheduling support). All hiring decisions include human review.Equal Chance StatementFSB GROUP LTD. is an equal opportunity employer and welcomes applications from all individuals. Applicants selected for an interview will be asked whether specific accommodations are needed to support a personal disability.

📌 House Account Csr (Vaughan)
🏢 FSB GROUP
📍 Vaughan