- Tier 2 (Montreal): 86,063 CAD - 137,700 CAD
- Tier 2 (Montreal): 114,103 CAD - 182,564 CAD

In addition to base salary, this position is eligible for equity. Final salary will be determined based on several factors, including a candidate’s qualifications, skills, competencies, experience, expertise, education and location. In some cases, final compensation may fall outside the posted range. Salary ranges are regularly reviewed and may be adjusted in response to market trends.

About Phaidra

Phaidra builds AI agents for AI factories.

As demand for AI grows, data centers need to get more out of the power and infrastructure they already have. Power, cooling, and compute are closely connected, and making them work efficiently is one of the biggest challenges in scaling AI.

Phaidra builds AI agents that help data center operators understand their infrastructure, troubleshoot issues, and optimize how their facilities run. Our agents connect data across IT and OT systems, helping teams find problems faster and use existing resources more effectively. Operators use Phaidra to optimize performance, reliability, and efficiency. From helping technicians get to the root cause of an issue to optimize cooling and power allocation, our work helps data centers maximize tokens per watt.

Phaidra was founded in 2019 by former Google, DeepMind, and Trane engineers. Our team brings deep experience in AI, cybersecurity, mission-critical cooling, data centers, and industrial controls. We believe deploying AI in production demands deep domain expertise. We work closely with our partners to tackle challenges around real-world infrastructure at gigawatt-scale.

Our team has a track record of applying AI to the toughest problems.



We achieved superhuman performance with DeepMind’s AlphaGo and cut the energy needed to cool Google’s data centers by 40%. We know AI deeply, and we know how to apply it in production for massive impact.

Phaidra can only achieve its mission if we work well together. Our core values define how we do that: Agency, Velocity, Craft, and Truth. We look for people who embody these values. They help our team deliver excellence consistently and build an engaging, supportive culture.

Phaidra is headquartered in the USA, but we are 100% remote with no physical office. We hire internationally with support from our partner, OysterHR. Our team is spread across the USA, Canada, the UK, Sweden, Spain, Portugal, the Netherlands, Singapore, Australia, and India.

Who You Are

Phaidra helps customers apply AI to complex industrial and data-center environments. As a Technical Program Manager (TPM), you’ll lead customer-facing programs that bring Phaidra’s software into operation—coordinating deployments, expansions, and ongoing delivery across customer and internal teams.

You’ll be the person who turns complex, cross-functional work into transparent plans and dependable outcomes. You’ll work closely with customers, Solutions Engineers, and colleagues across engineering and product, keeping priorities visible and surfacing risks early.

You’ll bring curiosity, ownership, transparency,



direct communication, an outcome-focused approach, and empathy for customers and teammates. You’ll favor clear plans and fast feedback while adding enough process to help teams deliver—not process for its own sake.

Responsibilities

- Lead technical customer programs from kickoff through deployment and ongoing support, including phased and multi-site rollouts.
- Build and maintain practical plans with clear scope, milestones, owners, dependencies, and decision points; adapt plans as customer needs and technical realities evolve.
- Serve as a trusted day-to-day program contact: communicate status, decisions, risks, and changes clearly; align expectations and drive timely follow-through.
- Coordinate customer, Solutions Engineering, and internal engineering and product partners to resolve blockers and deliver high-quality outcomes.
- Triage customer issues, establish priorities, track actions through resolution, and engage the right technical partners when escalation is needed.
- Bring customer context and feedback into internal discussions so teams can make informed product, tooling, and process improvements.
- Improve repeatable deployment and support practices through useful documentation, playbooks, and lightweight operating rhythms.
- Keep program health, risks, decisions, and progress visible to stakeholders; identify delivery or capacity concerns early.

What You Bring

- Demonstrated experience leading complex technical programs or projects from planning through delivery, ideally in a customer-facing environment.
- The ability to coordinate cross-functional teams and influence outcomes without relying on formal authority.
- Strong communica

📌 Technical Program Manager (Montreal)
🏢 Phaidra
📍 Montreal