Support healthcare PACS systems through phone assistance and remote server access, applying Windows troubleshooting and strong customer communication skills.

This Technical Support Analyst supports a healthcare client’s proprietary PACS, or Picture Archive Communication Systems. The systems store medical images for clinical use. You will scope issues, troubleshoot workstations and servers, and drive incidents toward resolution while providing technical support in a collaborative workplace.

Key Responsibilities:

- Provide PACS technical support primarily by phone
- Access remote servers and workstations for troubleshooting
- Scope technical issues affecting clinical image repositories
- Drive support issues through resolution

Requirements:

- Knowledge of Windows operating systems and workstations
- Basic TCP/IP and Active Directory troubleshooting knowledge
- Windows command line and PowerShell proficiency
- Windows Server experience and Linux experience
- Strong customer service and communication skills

Apply Windows, networking, Active Directory, and communication skills while supporting PACS used for clinical medical imaging.

📌 Healthcare PACS Technical Support Analyst (Toronto)
🏢 Insight Global
📍 Toronto