Lead fire service operations at Johnson Controls, supervising technicians, sales representatives, inspectors, and administrators across a district customer base.

The Fire Service Manager drives customer satisfaction while fulfilling contracts and resolving service or collection complaints. This position manages Fire Alarm, Security, Fire Sprinkler Systems, Special Hazard Systems, and Extinguishers or Commercial Kitchen Hood service. Success requires leadership, financial understanding, customer communication, and safety compliance.

Key Responsibilities:

- Supervise district service personnel across multiple fire and security disciplines
- Fulfill contractual obligations and resolve customer service concerns promptly
- Manage revenue, expenses, accounts receivable, manpower, capital, and inventory
- Train employees, conduct evaluations,



and improve team productivity
- Complete safety investigations and maintain compliance with company programs

Requirements:

- Five to ten years in integrated systems sales or service
- Supervisory experience within an integrated systems workplace
- Strong leadership, action orientation, training, and team-building abilities
- Understanding of profit and loss components and relationships
- Valid driver’s license, qualifying record, background screening, and drug test

Apply fire service leadership, financial management, customer communication, and safety expertise to Johnson Controls district operations.

📌 Fire Service Operations Manager (Calgary)
🏢 Johnson Controls
📍 Calgary