Support Island Health staff through scheduling services, customer service, and frequent phone and computer-based communication. This is an on-site casual position.

Reporting to the Supervisor, Scheduling Services, the Scheduler serves as a frontline contact for staff and leadership. The position requires scheduling experience, strong interpersonal communication, and effective organization. You will manage competing priorities while maintaining service standards in a fast-paced team environment. Island Health emphasizes patient and staff safety, quality,



and continuous improvement throughout this work.

Key Responsibilities:

• Respond professionally to staff and leadership inquiries
• Provide frontline customer service through scheduling services
• Transition between phone communication and computer-based tasks
• Manage competing priorities with attention to detail
• Maintain high standards of service and safety

Requirements:

• Grade 12 education and three years’ recent related experience
• Scheduling experience in a fast-paced team workplace
• Effective verbal and written communication skills
• Ability to deal effectively with others
• Physical ability to carry out position duties

Bring scheduling experience, organization, and customer service skills to Island Health’s frontline Scheduling Services team.