Apply desktop troubleshooting and problem-solving skills as an IT Field Specialist providing second-level support at a project site. Help maintain seamless operations for users.

This IT Field Specialist provides on-site second-level support and resolves complex desktop issues for end-users. The work includes PC hardware and software, Windows Operating Systems, Active Directory, networking concepts, and mobile devices. You will collaborate with regional IT management and system engineers.

Key Responsibilities:

- Install, diagnose, repair, maintain, troubleshoot, and upgrade PC hardware and software
- Resolve complex desktop problems through ITSM-based tickets and in office analysis
- Configure, test, maintain, and troubleshoot workstations and mobile devices




- Coordinate with regional IT management on project site setups
- Maintain technology equipment inventory and technical documentation

Requirements:

- Bachelor's Degree in Computer Science or related field preferred
- Related experience preferred for this field support position
- MCSE, A+, or Network+ certifications preferred
- Knowledge of Windows, Active Directory, and networking principles
- Problem-solving and critical-thinking skills

Use desktop support, networking knowledge, and critical thinking to resolve project-site technology issues as an IT Field Specialist.

📌 IT Field Support Specialist (Fredericton)
🏢 FlatironDragados
📍 Fredericton