Support Group Benefits administration on-site in Edmonton with platform conversions, client service, and process improvement responsibilities. Use your expertise to solve operational problems.

First Canadian Group Benefits seeks a Benefits Administrator II to support growing national operations. You will coordinate implementations, respond to plan administrators and clients, investigate issues, and collaborate with sales and Business Analysts. The position focuses on administration workflows, system enhancements, and accurate service.

Key Responsibilities:

- Assist with group and member platform conversions
- Coordinate new group benefit plan implementations
- Track inquiries through the Customer Relationship Management system




- Investigate and resolve client issues accurately
- Recommend process and system improvements

Requirements:

- Three to five years in Group Advantages administration
- Bachelor’s degree in Business Administration preferred
- Proficiency with software and technology platforms
- Intermediate Microsoft Word and Excel skills
- Fluent English communication; French is an asset

Bring Group Benefits administration, customer service, and technology skills to First Canadian’s Edmonton-based platform transformation work.

📌 Group Benefits Administrator Edmonton
🏢 First Canadian Insurance
📍 Edmonton