ResponsibilitiesProtect the integrity and security of customer account informationApply technical, product or process knowledge within varied situationsShape a positive customer perception of Canadian TireBuild customer confidence in our ability to provide serviceMaintain accurate customer informationDevelop effective relationships to contribute to a positive work environmentUnderstand and service customer needs – "owns the moment"Look for ways and apply current ideas to keep customers for lifeTake opportunity to provide customers with relevant products & servicesTake responsibility for continuous learning and developmentQualifications and ExperienceFluent in both French and EnglishMinimum one year of customer service experience in retail, fast food, hotel or hospitality industry (or similar)Excellent verbal and written communication skillsSuperior problem‑solving abilities and solid decision‑making skillsActive listening skillsComputer knowledge and experienceDemonstrated passion for driving an exceptional customer experienceDemonstrated aptitude to learn and support basic browser‑based functionsPosition DetailsPart‑time role with full‑time training hours, Monday‑Friday 8 AM‑4 PM.



The role requires residency in Ontario; it cannot be conducted remotely outside Ontario.The position is bilingual; English‑only applicantsmay apply only if they meet all other criteria.Compensation and BenefitsSalary starts at $23.59 per hour with annual review.Comprehensive benefits and retirement programsPerformance incentives and Continuing Education ProgramsOther perks to support well‑beingCareer growth opportunities and product discountsSchedule & AvailabilityHours of operation: 8 AM–8 PM, Monday to Friday; 8 AM–6 PM Saturday and Sunday. Shift schedule varies; primarily evenings until close and weekends. Availability required on days, evenings, and weekends.Pre‑Employment ConditionsReference checkCredit checkCriminal background checkSanctions & PEP screeningEEO StatementWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups including people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond.AccommodationsShould you require accommodation in applying for this role or throughout the interview process, please let us know when contacted and we will work with you to help meet your needs.#J-18808-Ljbffr

📌 Bank Customer Service And Retention Representative - Bilingual - C$23.6 An Hour - Part Time (Winnipeg)
🏢 Canadian Tire
📍 Winnipeg