Lead retail sales operations with Staples Canada through customer-first leadership, Brand Standards, and operational excellence across the store team.
As General Manager, you will lead retail operations and champion the selling model. You will develop strategic vision, manage financial results, and enhance customer experiences. The role also includes coaching talent, driving business development, and fostering continuous improvement.
Key Responsibilities: Model and nurture the sales culture
Oversee Brand Standards and improvement initiatives
Lead daily floor operations and decisions
Monitor budgets and analyze financial reports
Coach talent and manage scheduling
Requirements: Three to five years of retail management experience
Preferred experience as a General Manager
Proven sales and service target achievement
Solid prioritization, organization, and multitasking skills
Experience coaching talent and managing teams
Bring strategic retail leadership, sales execution, financial management, and talent development to Staples Canada’s customer-focused operations team.

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📌 Retail General Manager Sales Operations (Ontario)
🏢 Staples Canada
📍 Ontario