Investigate complex lending application incidents at FCC using systems analysis and root cause analysis through hybrid work options. Help users and customers restore reliable service quickly.
As a Senior Product Analyst supporting applications, you will diagnose incidents, guide users, and coordinate practical resolutions. You will work with business partners, Domain teams, the Service Desk, and technical specialists. The work supports FCC lending applications and improves user experience.
Key Responsibilities: Investigate, triage, and prioritize lending application incidents
Guide users through application functionality and business processes
Coordinate resolutions across business and technology teams
Lead root cause analysis and recommend corrective actions




Improve troubleshooting documentation and knowledge resources
Requirements: Bachelor’s degree and four years of related experience
Robust systems analysis and problem-solving knowledge
Experience investigating incidents and coordinating issue resolution
Ability to explain technical information clearly
Knowledge of FCC lending processes and applications
Bring analytical thinking, stakeholder collaboration, and application support expertise to FCC’s lending solutions and customer experience.

#J-18808-Ljbffr

📌 Senior Lending Application Support Analyst (Saskatchewan)
🏢 Farm Credit Canada
📍 Saskatchewan