Job TitlePersonal Banking AssociateLocationGravenhurst, Ontario, CanadaHours37.5 hours per weekLine of BusinessPersonal & Commercial BankingPay Details$43,900 – $58,600 CAD annually (base pay varies based on skills, experience, location and business needs).Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We build long‑lasting relationships with customers by performing a range of service transactions and providing information and advice on products and solutions. At the branch we work to understand customer needs and promote appropriate products and services while ensuring a positive experience.Key ResponsibilitiesEngage customers in day‑to‑day advice needs, service transactions, digital education, and problem resolution related to banking solutions.Understand customer needs and guide them to the right contact person for appropriate solutions while exercising positive judgment in confidential matters.Build customer confidence on emerging digital banking trends by educating them on mobile, ATM and online banking.Support frontline staff with scheduled cash and non‑cash transactions; resolve critical issuesand report non‑standard matters to management.Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence.Participate in the timely and accurate completion of business processes and procedures.Ensure documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics.Help build a positive and equitable work environment by promoting team effectiveness,



participating in performance development and sharing industry knowledge.Job RequirementsHigh School diploma and/or 1+ years of relevant experience.Investment Funds Canada (IFC) or equivalent – post‑appointment within 6 months.Post‑secondary or undergraduate degree (in related field) preferred.Proficiency in MS Office (Word, Excel, Outlook), branch software and internet.Knowledge of banking solutions and processes to advise customers.A self‑starter who works independently in a dynamic environment with strong administration, organization, planning and time‑management skills.A dynamic, diligent and effective influencer with a can‑do attitude, initiative and ability to handle several tasks and changing priorities.A strong communicator with established customer‑experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, effective manner.BenefitsOur Total Rewards package includes base salary, variable compensation, health and well‑being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more: http://www.Td.Com/ca/en/about-td/who-we-are/advantages-of-working-at-tdEqual Employment OpportunityTD is committed to providing fair and equitable compensation opportunities to all colleagues. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.Language Requirement (Quebec only)French speaking candidates may be required upon hiring.#J-18808-Ljbffr

📌 Personal Banking Associate Future Opportunities (Penetanguishene) - C$43,900 - C$58,600 A Year (Midland)
🏢 TD CANADA TRUST
📍 Midland