Client Service Manager (Ontario)

Client Service Manager (Ontario)

07 Nov
|
Paladin Security Group
|
Ontario

07 Nov

Paladin Security Group

Ontario

Posted Monday, 11/2/2026

Internal Posting Date: November 2nd, 2026
Internal Closing Date: November 6th, 2026

External Closing Date: December 4th, 2026

This leadership position will champion the leadership and growth of Paladin Security Group’s security programs for all Paladin health care and non-healthcare contracts in Toronto, Ontario. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Job Description

Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group

Develops implements, maintains and evaluates the security programs for Paladin’s contracts

Oversees and schedule the appropriate resources to ensure all of the company’s contractual obligations are met

Takes ownership of staff and client issues and supports the timely response to both groups

Develops and maintains excellent relationships with the clients in the portfolio

Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company’s contractual obligations





Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio

Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met

Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Qualifications

3-5 years of industry experience in a leadership position is considered an important asset

Class G Driver’s License is required

Excellent interpersonal and communication skills

High level of professionalism

Ability to write comprehensive reports and maintain proper records

Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy

Must have strong leadership, social interaction and organizational skills

Proficiency in Microsoft Office software

Ability to write and present proposals to large organizations

Why choose Paladin?
Industry-leading culture focused on people and service excellence.

Opportunities for growth and internal promotion.

Cooperative and supportive leadership environment.

Professional development and certification support.

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📌 Client Service Manager (Ontario)
🏢 Paladin Security Group
📍 Ontario

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