Coordinate hybrid field service operations in London, Ontario, using customer communication, scheduling, and technical support skills daily.
As Service Coordinator, you will support Trojan Technologies’ field service activities for water quality products. You will work with customers, field technicians, project managers, and internal stakeholders. The position includes technical support, service documentation, order entry, scheduling, and installation coordination.
Key Responsibilities: Cultivate customer relationships and interpret service needs
Arrange scope, parts, tools, and technician resources
Manage field technician schedules across territories and skills
Coordinate customer updates about parts and schedules




Complete service administration and timely order entry
Requirements: Post-secondary education in a relevant field
One to three years of industry or customer service experience
Experience working with cross-functional teams
Ability to prioritize and escalate issues appropriately
Interest in understanding water quality products
Support successful installations through customer coordination, technician scheduling, service documentation, and responsive communication at Trojan Technologies.

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📌 Hybrid Field Service Coordinator (Ontario)
🏢 Trojan Technologies
📍 Ontario