Build trusted customer experiences with TD Insurance by managing auto claims, explaining coverage, and coordinating repairs onsite in Edmonton.
As an Auto Claims Advisor with TD Insurance, you will support customers immediately following accidents. Apply policy knowledge, assess information, and determine outcomes aligned with guidelines. Collaborate with repair shops, rental providers, internal stakeholders, and other partners to deliver seamless service.
Key Responsibilities: Deliver customer-first service through empathy and active listening
Explain coverage and determine claims outcomes
Gather, assess, and validate information
Partner with vendors and internal stakeholders
Identify discrepancies against regulatory and risk standards
Requirements: Robust customer service and communication abilities
Two-plus years of auto claims adjusting experience preferred
Effective time management and prioritization skills
Post-secondary education is an asset
CIP progress or completion is an asset
Use coverage knowledge, investigation skills, and collaboration to help TD Insurance customers navigate auto claims confidently.

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📌 TD Insurance Claims Advisor (Alberta)
🏢 TD
📍 Alberta