Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

Summary:
The Hoskin Service Team supports a wide range of equipment covering the environmental, geotechnical, and instrumentation markets. Based in our Coquitlam office, your main duties will include working on various equipment, effectively troubleshooting equipment independently, quoting/following up with customers, and being a good representative of the company’s service efforts. Providing top-notch customer service and a positive attitude are essential.

Union/ Non-Union: Union position

Principle Accountabilities:

Purpose & Values: Live anddemonstratethe company’s purpose and values, which are anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.

Work safely and in alignment with all health & safety regulations.

Be knowledgeable on multiple Hoskin products. (Internal and factory training will be provided.)

Manage and prioritize tasks in a fast-paced environment

Perform calibrations and repairs correctly, on budget, and ina timelyfashion.

Quote repairs, lead times, and terms to all customers and scheduletimelyfollow-up.

Communicate electronically and/or via phone with Hoskin’s customers and manufacturers to help troubleshoot customer’s devices.

Support all product Electrical Inspections

Be a reliable service resource for external and internal customers

Support to the Rental dept as directed by management





Work with our CRM program and related systems to capture customer information andservice activity.

Seek new service opportunities and develop leads from our website, customer emails ☎ inquiries.

Efforts arerequiredtomaintainexisting business and seek new business

Work isgenerally basedin our Coquitlam location. Some travel to customers and trainingwill be required.

Support other offices in peak periods and for vacation and sick coverage

Full participation in annual warehouse inventory and unit fleet counts

Other duties as required by Hoskin management.

Working Conditions:

Environment: Office/Lab environment and physical presence from Monday toFriday at our Coquitlamlocation.

Education / Experience:

A post-secondary education in electrical or electronics technician/technologist

strong troubleshooting skills with an ability to work through service manuals and schematics

possess avid knowledge of using power and hand tools and exhibit advanced disassembly/assembly and soldering skills

Three to four years of industry-related disciplines

Key Competencies

Excellent verbal and written communication skills in English.

proven analytical/problem-solving solutions for the customer and the company

Must be organized.

Must be self-motivated and able to work independently and in a team environmentto meet or exceed goals.

A positive attitude is essential.

Job Type: Full time, Permanent

Benefits:

Union membership

Company events

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Tuition reimbursement

Vision care

#J-18808-Ljbffr

📌 Service Technician (British Columbia)
🏢 Hoskin Group
📍 British Columbia