Use customer service and dispatch communication skills as a Call Centre Dispatcher supporting Patient Transport and Environmental Services inquiries.
This Call Centre Dispatcher role handles customer questions and facility-use guidance. You will use online guidelines, resolve service issues, manage disputes, and maintain records. Success requires interpersonal communication, listening skills, Microsoft Office proficiency, and exceptional Excel skills.
Key Responsibilities: Respond to Patient Transport and Environmental Services inquiries
Use computer and online guidelines during customer responses
Explain proper facility use to customers
Resolve service issues and customer disputes within limits
Complete and maintain applicable paperwork and records
Requirements: Call Centre experience is an asset
Excellent interpersonal skills with staff and hospital personnel
Effective verbal and listening communication skills
Robust customer-focused service and quality attitude
Microsoft Office proficiency with exceptional Excel skills
Apply your communication, Excel, and customer service strengths to resolve Patient Transport and Environmental Services inquiries effectively.

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📌 Call Centre Patient Transport Dispatcher (Newfoundland and Labrador)
🏢 Compass Group Canada
📍 Newfoundland and Labrador