Use clinical expertise and investigative judgment as a Complaint Investigator with the College of Physicians and Surgeons of Manitoba. This position offers 0.5 to 0.9 FTE.
Reporting to the Complaints and Investigation Department, you will help resolve complaints concerning registrants. The work combines complaint review, medical-record analysis, stakeholder interviews, and report writing. You will assess jurisdictional and privacy issues, identify matters requiring legal advice, and support Investigation Committee reviews.
Key Responsibilities: Review complaints concerning CPSM registrants and assess jurisdictional issues
Assess complainant authority to access personal health information
Communicate with complainants, registrants, and relevant third parties
Review medical records, responses,



and other information
Prepare Investigator's Reports for Investigation Committee consideration
Requirements: Regulated health professional with eight years clinical experience
Read and interpret legislation, standards, and protocols
Demonstrate impeccable ethics and professionalism
Write reports for multidisciplinary audiences
Maintain strict confidentiality and explicit communications
Apply clinical knowledge, complaint investigation, medical-record review, and professional communication skills within CPSM's regulatory process.

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📌 Complaint Investigator Healthcare Regulation (Manitoba)
🏢 College Of Physicians & Surgeons
📍 Manitoba