Support Group Advantages administration on-site in Edmonton with platform conversions, client service, and process improvement responsibilities. Use your expertise to solve operational problems.
First Canadian Group Benefits seeks a Benefits Administrator II to support growing national operations. You will coordinate implementations, respond to plan administrators and clients, investigate issues, and collaborate with sales and Business Analysts. The position focuses on administration workflows, system enhancements, and accurate service.
Key Responsibilities: Assist with group and member platform conversions
Coordinate new group benefit plan implementations
Track inquiries through the Customer Relationship Management system




Investigate and resolve client issues accurately
Recommend process and system improvements
Requirements: Three to five years in Group Benefits administration
Bachelor’s degree in Business Administration preferred
Proficiency with software and technology platforms
Intermediate Microsoft Word and Excel skills
Fluent English communication; French is an asset
Bring Group Benefits administration, customer service, and technology skills to First Canadian’s Edmonton-based platform transformation work.

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📌 Group Benefits Administrator Edmonton (Alberta)
🏢 First Canadian Insurance
📍 Alberta