Job Description

We are seeking a dedicated and experienced Client Service Provider to join one of our largest banking clients team. The ideal candidate will handle high volumes of calls and email requests from capital markets clients, including those with sensitive and complex needs. This role involves managing all tasks related to client accounts, ranging from fraud inquiries to transaction requests, account movements, and more. The successful candidate will have a strong customer service focus and act as a sales representative for our products and services.

Skills and Requirements

- years of Customer Service at a Canadian Bank
- Ability to learn and be flexible
- Works well in ambiguity
- Excellent Communication
- Works well with others
- Strong Problem solving skills
- Robust Documentation
- Works well with tons of systemsCommercial Banking





We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to

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📌 Client Service Advisor (Burnaby)
🏢 Insight Global
📍 Burnaby