Support White Cap customers through on-site services, product knowledge, and organized order fulfillment in an indoor work environment. Limited overnight travel may be required.
As an On-Site Services Customer Associate, you will execute service commitments and identify customer needs. You will set up customers, process orders, and support vending solutions. The work includes customer communication, issue resolution, site organization, and weekly metric reviews with your manager.
Key Responsibilities: Set up new customers in the program setting
Process orders, pick and pack products
Follow up on backorders and pre-pack products
Track site visits, services, metrics, and deliverables
Resolve customer complaints and escalate implementation issues
Requirements: High school diploma or GED strongly preferred
Zero to two years of relevant experience
One or more years in sales or account management preferred
Valid driver’s license and acceptable motor vehicle record
Ability to perform physical work involving stock and shelving
Bring customer service, product knowledge, order processing, and issue resolution skills to White Cap’s on-site service solutions.

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📌 On-Site Services Customer Associate (Ontario)
🏢 White Cap
📍 Ontario