Customer orders and incoming calls define this Motion Industries role, requiring accuracy, communication, and organized order management under close supervision.
The Customer Service Representative responds to product inquiries, provides quotes, and enters orders. This position supports customers through telephone, fax, email, electronic methods, and counter sales. It also coordinates sourcing, shipping, backorders, returns, and customer satisfaction with Account Representatives.
Key Responsibilities: Respond to product inquiries and provide customer quotes
Enter orders through multiple customer communication channels
Source products from branch, distribution, or supplier inventory
Determine cost-effective shipping methods for customer orders




Partner with Account Representatives to support customer satisfaction
Requirements: High school diploma or GED typically required
Zero to three years of related experience
Reliability, organization, and attention to detail
Robust written, verbal, and listening communication skills
Moderate computer skills and product-searching ability
Apply customer service, order entry, communication, and product sourcing skills supporting Motion Industries customers and repeat business.

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📌 Motion Industries Customer Service Representative (Ontario)
🏢 Genuine Parts
📍 Ontario