Lead client success for Rivercity Tech in Saskatoon, using relationship management and transparent communication with managed IT clients. This senior, client-facing role is office-based.
As Senior Client Success Manager, you will manage B2B relationships for a Saskatchewan managed IT company. You will present business reviews, guide onboarding, manage renewals, and coordinate client needs with internal teams. Technology curiosity matters, while Rivercity Tech will teach the technical side.
Key Responsibilities: Build client relationships through calls and in-person visits
Prepare, present, and follow through on business reviews
Resolve concerns by coordinating needs with internal teams
Track client health, renewals, and business changes
Guide onboarding from kickoff through go-live
Requirements: Three-plus years managing B2B client accounts
Experience in account management or customer success
Renewal management experience
Comfort presenting to owners and senior leaders
Valid driver's license and reliable vehicle
Bring organization, listening, and client communication skills to Rivercity Tech's managed IT relationships in Saskatoon.

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📌 Senior Client Success Manager (Saskatchewan)
🏢 Rivercity Technology Services
📍 Saskatchewan