Desjardins Member Experience Advisor (Quebec City)

Desjardins Member Experience Advisor (Quebec City)

07 Nov
|
Relevance
|
Quebec City

07 Nov

Relevance

Quebec City

Support member satisfaction through personalized banking advice and digital guidance as a full-time, in office Desjardins advisory agent. Help clients feel welcome while addressing their financial needs.
As a member and client experience advisory agent, you support banking transactions, promote Desjardins products and services, and recommend available distribution channels. You provide personalized solutions, identify business opportunities, and refer specialized needs to colleagues. French knowledge is required.
Key Responsibilities: Explain technological tools and applications for independent transactions
Support banking transactions and resolve related issues
Promote Desjardins products, services, and distribution channels




Refer specialized needs to appropriate colleagues
Maintain relationships through service delivery and activities
Requirements: High school diploma in a related field
Minimum two years of relevant experience
Knowledge of French is required
Availability Monday through Friday, including one evening
Availability to travel to Princeville and Lyster service centres
Bring customer focus, banking transaction support, digital guidance, and personalized service to Desjardins members and clients onsite.

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📌 Desjardins Member Experience Advisor (Quebec City)
🏢 Relevance
📍 Quebec City

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