Support pediatric patients in Ottawa through registration and scheduling at CHEO, using Epic and bilingual English-French communication skills. This position serves families directly.
The Patient Service Clerk creates patient profiles, registers visits, manages referrals, and schedules appointments. The work includes check-ins, check-outs, patient lists, workqueues, and family inquiries. Approximately six months of related experience and secondary school graduation are essential.
Key Responsibilities: Create patient profiles and register visits in Epic
Input, scan, update, and manage electronic referrals
Schedule appointments, interpreters, clinic orders, and follow-ups
Greet families, verify demographics, collect required fees
Monitor workqueues, recall lists, files, supplies, and clinic operations
Requirements: Secondary School Graduation Diploma
Approximately six months of related experience
Knowledge of Epic, Sunrise, and Outlook software
Bilingual English and French communication skills
Criminal Record Check and effective priority management
Bring Epic registration, appointment scheduling, and bilingual family communication skills to patient service at CHEO in Ottawa.

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📌 Patient Registration Clerk Ottawa (Quebec City)
🏢 CHEO
📍 Quebec City