Build trusted Property Manager relationships while overseeing condominium services for FirstService Residential. Clear communication and operational problem-solving guide this field-based leadership assignment.
The Service Manager leads an assigned portfolio and communicates proactively about performance, staffing changes, concerns and improvement plans. This position oversees service delivery, supports inspections and audits, manages operational risks and collaborates with internal support teams. Frequent travel to properties and site offices is required.
Key Responsibilities: Build positive relationships with Property Managers and clients
Resolve service issues and follow through on commitments
Complete inspections, audits and required follow-up actions
Communicate portfolio priorities,



risks and progress
Support service transitions, takeovers and property start-ups
Requirements: Three or more years of relevant leadership experience
Client service orientation and transparent written communication
Experience coordinating staffing, quality and client relationships
Ability to manage multiple priorities and operational challenges
Condominium or residential property service experience preferred
Apply client relationship management, service oversight and operational judgment as FirstService Residential’s Durham Region Service Manager.

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📌 Client Services Manager Property Operations (Ontario)
🏢 FirstService Residential
📍 Ontario