The Opportunity
In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will play a key part in ensuring equipment operates safely, reliably, and efficiently in real-world environments. Your work will involve configuring and testing systems, diagnosing technical issues, and performing preventive maintenance to extend system life and performance.

You will also engage directly with customers—providing guidance on system operation, resolving issues, and contributing to positive service experiences. By collaborating with cross-functional teams and applying structured troubleshooting practices, you will help maintain system reliability and support the continuous operation of critical infrastructure. This role offers variety, autonomy, and opportunities to develop practical technical expertise across electrical, mechanical, and networked systems while working in the field.

How You’ll Make an Impact

Perform on-site installation, configuration, and testing of hardware and software systems

Diagnose and resolve equipment issues using structured troubleshooting techniques

Execute preventive maintenance activities to improve reliability and system lifespan

Provide technical support and user guidance on system operation and upkeep

Document service activities, including issues, actions taken, and parts used

Manage service tools and parts inventory to support efficient field operations





Follow safety practices and comply with site-specific and organizational requirements

Work with internal teams to resolve complex technical challenges

Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

Candidate must already have work authorization that would permit them to work for Hitachi Energy in Canada.

Engineering or associate’s degree, or equivalent technical/trade certification

2+ years of experience in field service, technical support, or a related role, preferably with industrial or electromechanical systems

Proven ability to diagnose and repair hardware and software issues

Sound understanding of electrical, mechanical, and/or network systems

Excellent communication skills and customer service approach

Valid driver’s license and ability to travel frequently

More About Us
In this role, you will build practical technical expertise while working closely with experienced professionals in field service and industrial systems.

Opportunities to work on innovative technologies that shape the future of energy

A team-oriented environment with experienced professionals across the power industry

Access to learning platforms and career development programs

Attractive health and retirement benefits

Paid leave and flexible work arrangements

In compliance with BC's Pay Transparency requirements, the expected compensation for this role is:

Salary Range: $75,000– $105,000

Only selected candidates will be contacted.

Publication date : 2026-11-05

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📌 Field Service Representative (British Columbia)
🏢 Hitachi Energy
📍 British Columbia