Support guests from the concierge desk at InterContinental Toronto Centre, using fluent English, service judgment, and accurate follow-up in downtown Toronto.
This Full-Time Concierge role serves travelers within InterContinental Hotels & Resorts. You will respond to concerns, communicate outstanding issues to management, maintain the desk’s presentation, and assist with luggage or the bell stand. The position involves frequent guest and third-party interaction.
Key Responsibilities: Respond appropriately to guest concerns and complaints
Communicate unresolved requests to management for follow-up
Maintain a neat, orderly concierge desk and area
Assist the bell stand and provide luggage assistance
Coordinate daily communications with other departments
Requirements: High School diploma or equivalent
One year concierge or related experience required
Fluent English; other languages preferred
Ability to handle phones and computer keyboards
Ability to lift or carry items up to 25 pounds
Apply your guest relations, communication, and service coordination skills as Concierge at InterContinental Toronto Centre in downtown Toronto.

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📌 Toronto Hotel Concierge Guest Relations (Ontario)
🏢 IHG Hotels & Resorts
📍 Ontario