Manage group hotel reservations for Westin by combining property knowledge, telephone communication, and precise booking administration. This full-time permanent position begins in early December.
The Groups Reservations Coordinator handles incoming calls, reservations, inquiries, and information about room types, deposits, cancellations, and marketing initiatives. The position produces group pickup and cutoff reports, processes booking details, and supports event coordination. Familiarity with Whistler services and Lightspeed experience are assets, alongside robust communication and organization.
Key Responsibilities: Respond to inquiries about rooms, policies, and property information
Process booking details for group reservations
Produce group pickup and cutoff reports




Assist Reservations Agents and Owner Relations Manager
Liaise with conference services, sales, and conveners
Requirements: Previous customer service experience
Strong communication skills and emotional connection with others
Detailed knowledge of Whistler services preferred
Strong Microsoft Office knowledge; Lightspeed experience is an asset
Ability to sit at a desk up to eight hours
Use your hotel reservations knowledge, administrative accuracy, and service communication to coordinate Westin group bookings and event support.

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📌 Group Hotel Reservations Specialist (British Columbia)
🏢 Marriott International
📍 British Columbia