Support young people with Kids Help Phone through anonymous phone and live chat counselling. Apply remotely from outside Ontario and Quebec.
This full time permanent Counsellor serves in Kids Help Phone’s Clinical Service department. You will deliver single-session, solution-focused support for mental health, family, relationship, school, and suicide concerns. The approach is person-centered, strengths-based, non-judgmental, and aligned with counselling best practices.
Key Responsibilities: Move between phone and live chat counselling every shift
Address youth safety, suicide, self-injury, and substance-use risks
Maintain professional boundaries during challenging calls
Adapt support to changing client needs
Engage in clinical supervision,



training, and consultations
Requirements: Social Work, Counselling, Psychology, or related credential
One to two years of counselling or crisis intervention experience
Knowledge of youth-at-risk legislation and community referrals
Sound typing and written communication for live chat
Stable dedicated internet and a closed private workspace
Use professional boundaries, clinical judgment, and person-centered counselling to help Kids Help Phone support youth across Canada.

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📌 Kids Help Phone Clinical Counsellor (Quebec City)
🏢 Kids Help Phone
📍 Quebec City