Patient communications and telephony define this full time coordinator role at Cadogan Clinic in Chelsea, with one weekly home-working day. Support patients professionally across calls, enquiries, and bookings.
Cadogan Clinic seeks a Patient Communication Coordinator for its Markham Street day hospital. You will manage patient communications, provide service information, and support reception, bookings, and sales administration. The position suits confident communicators with customer service or call centre experience, strong organisation, and attention to detail. Office 365, Word, Teams, Excel, and Pabau are required.
Key Responsibilities: Answer incoming calls with professionalism and warmth
Handle enquiries about products, services, and appointments




Distribute shared inbox emails promptly and accurately
Maintain accurate, up-to-date patient records
Support reception, bookings, and sales administration
Requirements: Excellent telephone manner and verbal communication
Active listening and written communication skills
Customer service or call centre experience
Ability to multitask and prioritise effectively
Commitment to confidentiality and GDPR principles
Bring patient-focused communication, organised administration, and confident telephony skills to Cadogan Clinic's Chelsea team.

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📌 Patient Communications Coordinator Chelsea (Ontario)
🏢 The Cadogan Clinic
📍 Ontario