Customer service and accurate order entry define this Canplas position, supporting customers through clear communication and dependable data processing.
Reporting to the regional Customer Service Supervisor, the Customer Service Representative serves as Canplas’s first customer contact. Daily work combines order entry, inquiries, account maintenance, and coordination with departments and distribution center staff. The position supports customer accounts across Canada, the United States, and international markets.
Key Responsibilities: Process orders and inquiries through email, EDI, telephone, and websites
Enter orders accurately into the corporate ERP system
Confirm customer orders through authorized automated systems
Handle credits, debits, returns, complaints,



quotations, and warranties
Coordinate delivery updates, backorders, inventory allocation, and shipping
Requirements: Minimum high school graduation
Strong customer service and order desk background
Excellent written and verbal communication skills
Proficiency with Outlook, Excel, Word, and ERP systems
Robust mathematics, organization, prioritization, and problem-solving abilities
Bring precise order processing, customer communication, and ERP data entry skills to Canplas customer service operations.

#J-18808-Ljbffr

📌 Customer Service Order Specialist (Manitoba)
🏢 Canplas Industries
📍 Manitoba